We usually process your order in 1-5
days and ship by UPS, DHL or Common
Carrier. We will give you an estimated
arrival date and cost when you place
your order. There may be extended
periods of delivery for large items or
Order Status and Tracking
Please wait until 48 hours after you
have placed an order to check on its
status. You may call customer service
404.551.3308. Make sure you have
your order number when you call.
We will attempt to cancel any unshipped
order, provided you notify us within 24
hours of placing your order. Please call
404.551.3308 for order cancellation.
We reserve the right to correct pricing
errors without notice.
Guarantees/Returns and Exchanges
When you receive your purchase, if you
are not satisfied, simply return it
within 30 days. We will gladly exchange
it or refund your purchase price,
excluding shipping and handling charges.
Please call customer service at 404.551.3308
for assistance in returning an order.
Custom product orders do not apply.
You can pay for your purchases using
American Express, MasterCard, Visa, and
Discover credit cards. You may place an
order and pay with a check or money
order by writing to pFOkUS LLC. 6567
Commerce Parkway, Woodstock, Ga. 30189,
attention Order Processing Center.
Please be sure to include the item
names, sizes and finishes that you would
like to order, as well as a complete
shipping address. Make checks payable to pFOkUS
Order may be held for 10-14 days for
payment to clear. A $25 fee will be
charged on all checks returned for
6567 Commerce Parkway
Woodstock, Ga. 30189