pFOkUS Shower Tile and Grout Restoration Professional

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POLICY

Corporate Policy Information

Delivery/Shipping Policies
We usually process your order in 1-5 days and ship by UPS, DHL or Common Carrier. We will give you an estimated arrival date and cost when you place your order. There may be extended periods of delivery for large items or large quantities.

Order Status and Tracking
Please wait until 48 hours after you have placed an order to check on its status. You may call customer service at  404.551.3308. Make sure you have your order number when you call.

Cancellation Policy
We will attempt to cancel any unshipped order, provided you notify us within 24 hours of placing your order. Please call 404.551.3308 for order cancellation. 

Pricing Policy
We reserve the right to correct pricing errors without notice.

Guarantees/Returns and Exchanges
When you receive your purchase, if you are not satisfied, simply return it within 30 days. We will gladly exchange it or refund your purchase price, excluding shipping and handling charges. Please call customer service at  404.551.3308 for assistance in returning an order. Custom product orders do not apply.

Payment Options
You can pay for your purchases using American Express, MasterCard, Visa, and Discover credit cards. You may place an order and pay with a check or money order by writing to pFOkUS LLC. 6567 Commerce Parkway, Woodstock, Ga. 30189, attention Order Processing Center. Please be sure to include the item names, sizes and finishes that you would like to order, as well as a complete shipping address. Make checks payable to
 
pFOkUS LLC. Order may be held for 10-14 days for payment to clear. A $25 fee will be charged on all checks returned for collection.

Contact Us
Phone:
404.551.3308
 

Mail:
pFOkUS
6567 Commerce Parkway
Woodstock, Ga. 30189


 

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pFOkUS

6567 Commerce Pkwy, Woodstock, Ga. 30189

Telephone: 404.551.3308 Email_pFOkUS